Service companies 

We have worked for several years with clients in the service industry, where we have developed various solutions to handle the challenging demands on performance management of the industry. There is a need to create a clearer overview of the occupancy rate and its development as well as decentralizing responsibility for results. 

Challenges: 

  • Decentralized profit responsibility

  • Fast and easy presentation of status and trend regarding operational performance indicators

  • Clear overview of the utilization rate and its development

Our solutions:

  • A common solution for monitoring of eg employees, services, projects, activities and customers

  • Analysis of how the available time is allocated to different activities, grouped by for example billable time, internal time, etc.

  • Key performance indicators for follow-up, for example of utilization and billing rates, presented in userfriendly dashboards

  • Profitability analysis with comparison against budget and forecasts 

 

See how we helped others in your industry!

 

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Contact us:

Phone: +46 (0)8-459 69 00

Support: +46 (0)8-459 69 30

Email:

Visit us:

Mercur Solutions AB

Vretenvägen 13

SE-171 54 Solna

© 2016

Mercur Solutions AB

Org.nr 556288-6761

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