Privacy Policy

It is important  that you feel confident when you provide us with your personal information. Personal data is information that can be used to identify a human being. We can assure you that your personal information is always protected and that any process we undertake is in accordance with the applicable data protection rules. This text describes how and why we process your personal data in our marketing activities.

Mercur Solutions AB (VAT no. 556288-6761) is the data controller for the processing of your personal data.

Where do we collect personal data?

We collect personal data that is provided to us, such as when a customer contract is created or when a person contacts us through a contact form, a notification on our website or using our digital channels. We will from time to time employ the services of a third party marketing agency to contact you through legitimate interest.

Processing of personal data

 

Purposes

Processing performed

Categories of personal Data

Direct Marketing

Information about training and events as well as content and news that is relevant and is considered to be covered by the legitimate of interest.

Name

Mail

Company

Title

Phone number

Interest

Legal basis: Legitimate Interest. There is always an option to unsubscribe (opt-out)

Retention Period: If your information is collected  due to an activity on the website, such as downloading information where you may enter your contact information, your personal data will only be erased when you submit a request for us to delete your personal data. You will receive our newsletter until you cancel your subscription.

 
 

 

Purposes

Treatment performed

Categories of personal Data

Deliver personalized marketing and sales efforts

Profiling and categorization based on use of the website, tests and other activities such as participation in events or webinars. The creation of a profile for your personalized content, based on how we assessed your interest in our services and where you are in the buying process. Targeted marketing and sales efforts based on the above.       

Name

Mail

Company

Title

Phone number

Interest

Legal basis: Legitimate Interest. There is always the possibility to unsubscribe from future mailings.

Retention Period: Your personal data will only be erased when you submit a deletion request. You can unsubscribe at any time from our mailings and withdraw your consent.

Recipients with whom we share information

In connection with litigation, we may transfer data to other parties such as courts and counterparties and authorities. This process is necessary in such cases to satisfy our legitimate interest in determining, claiming and defending legal claims.

Your rights

The data protection legislation that came into effect on 25 May 2018 gives you a number of rights in relation to the processing of your personal data. We process your personal data to the extent necessary to fulfil your rights.

Access to your personal data

You have the right to request confirmation from us about how we process personal data related to you, and in that case request access to the personal data we process about you, a so-called register extract.

Request Rectification

Furthermore, if you consider that information held about you is inaccurate or incomplete, you have the right to request that the information will be corrected.

Objection to Processing for marketing purposes

You may object to further marketing communications from Mercur at any time. This can be done by clicking on an unsubscribe link in the email. You can also at any time object to how we handle and process your personal data by contacting us using the contact details below.

If you object to our processing of your personal data for marketing purposes, you agree that Mercur will not send you any general or personal offers.

Deletion

You have the right to have your personal data erased by contacting us according to the contact details below. However, this does not apply if, for example, we are required by law to preserve the data.

Restriction of processing

You also have the right to request that the processing of your personal data be restricted. However, if you request that the processing of your data will be restricted, we may not be able to fulfil our obligations to you.

Data portability

Finally, you have the right to receive a copy of the personal data relating to you in a structured format (data portability). The right to data portability, in contrast to the right to register extracts, these covers only data that you have provided to us, which we process on the basis of certain lawful agreement, such as: a contract with you.

Who do I contact for questions?

If you have any questions about our processing of your personal data, please feel free to contact us. Contact details are shown below. If you are not satisfied with the answer you have received, you have the right to complain to the Swedish Data Protection Authority.

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Mercur Solutions

A Swedish company with over 40 years of experience, delivering solutions for performance management and business intelligence. 

 

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Mercur Solutions (UK) Limited - UK office

Mercur Solutions Limited
Ocean House, The Ring, Bracknell RG12 1AX, United Kingdom
+44 (0) 1344 388 025

 

Mercur Solutions AB - head office in Sweden

Mercur Solutions AB
Vretenvägen 13, SE-171 54 Solna
+46 (0)-459 69 00

 

Malmo Office

Stortorget 3, SE-211 22 Malmö
 

Gothenburg

Östra Hamngatan 17, SE-411 10 Göteborg