We at Mercur think it is important that you as a customer can manage your communication with us efficiently. As part of this, we offer you to post your issues in our support management system so that you can prioritize, view the status and monitor what is happening in your case. You also have an opportunity to ask a question directly to our developers.

To get access to our support management system, we need to set up a user for you. If you are interested in this please contact us at and will tell you more.

Post your support ticket here: Mercur Service Desk

Here you can view the status of our web and hosted services: Status

Support is open for Mercur customers on weekdays CET 8 AM to 5 PM
and can be reached by phone or email.


08-459 69 30


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Contact us:

Phone: +46 (0)8-459 69 00

Support: +46 (0)8-459 69 30


Visit us:

Mercur Solutions AB

Vretenvägen 13

SE-171 54 Solna

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Mercur Solutions AB 556288-6761

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